How do I organise a service for my heat pump / air conditioner?
By Kyle Rafter - January 27, 2026
You can locate a recommended Service Agent for your area through our Find a Service Agent Tool. Alternatively, you can contact our General Assist (formerly Fujitsu General Assist) team on 04 568 8761. Please have details of the unit, access, and any issues or error codes at hand before calling.
Search FAQs
More FAQ categories
Submit a Support Request
Lodge a support ticket and a General Assist team member will get back to you as soon as possible.
Lodge a Ticket
Book a service call
