FAQs: Maintenance

How do I organise a service for my heat pump / air conditioner?

You can locate a recommended Service Agent for your area through our Find a Service Agent Tool. Alternatively, you can contact our Fujitsu General Assist team on 04 568 8761. Please have details of the unit, access, and any issues or error codes at hand before calling.

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submit a service request

Submit a support request

Lodge a support ticket and a Fujitsu General Assist team member will get back to you as soon as possible.

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