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Fujitsu General New Zealand provides a 6 year full parts and labour warranty for all residential heat pump / air conditioning systems installed through a Fujitsu Accredited Installer, and a 5 year warranty otherwise. For more details, view our Warranty information here.

Please register your warranty details below. If you have trouble registering your warranty, please feel free to call our Customer Service team on 04 568 8761 or submit a contact form here with your details, model of the indoor/outdoor unit installed and the name of the dealer who installed it for you and we will gladly register your warranty for you.

How to make a warranty claim

To claim under warranty, please contact the Fujitsu General Assist team and have the following prepared:

  • Outdoor Unit Model Number
  • Indoor Unit Model Number
  • Supplied By
  • Installed By
  • Phone Number
  • Date of Supply
  • Date of Install
  • Owner’s Name
  • Address

Contact Fujitsu General Assist


5yr warranty information

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6yr warranty information

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