Fujitsu General New Zealand provides a 6 year full parts and labour warranty for all residential heat pump / air conditioning systems installed through a Fujitsu Accredited Installer, and a 5 year warranty otherwise. Please see below for more warranty information. 

To register your warranty. Please view our Warranty Registration page. 

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How to make a warranty claim

To claim under warranty, please contact the Fujitsu General Assist team and have the following prepared:

  • Outdoor Unit Model Number
  • Indoor Unit Model Number
  • Supplied By
  • Installed By
  • Phone Number
  • Date of Supply
  • Date of Install
  • Owner’s Name
  • Address

Contact Fujitsu General Assist


5yr warranty information

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6yr warranty information

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