FAQs: Product

How long will my heat pump / air conditioner last?

In relation to the life expectancy of a heat pump / air conditioner, it is difficult for us to provide product-specific information as there are many factors that may impact the length of time a unit will operate as intended. Unlike the vast majority of other consumer products, heat pumps / air conditioners require that the equipment is selected, applied, and installed correctly to ensure correct operation and ongoing performance. 

Generally, there are a number of external influences that may affect the life span of any equipment, so it is difficult to predict and quantify.

These influences include but are not limited to: 

  • Dust
  • Dirt
  • Salt
  • Weather extremes
  • Power supply reliability
  • Quality of installation/workmanship/equipment application at the time of installation.
  • Maintenance levels and frequency
  • Level of workmanship when the product is serviced.
  • Operation patterns of the unit i.e. turning on / off, cycling on / off, defrost cycles, mode changes, etc.
  • The selection, physical installation space, and atmosphere conditions

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