There is water dripping from my outdoor unit, what should I do?

During heating operation, the outdoor unit will produce condensation. If there is no drain installed to remove the condensation away from the unit, water may build up around the outdoor unit. If you prefer to have the water drained to another location, please contact your installer who can arrange this for you. It is perfectly normal for the outdoor unit to produce condensation in heating mode and is not a unit fault.