During heating operation, the outdoor unit will produce condensation. If there is no drain installed to remove the condensation away from the unit, water may build up around the outdoor unit. If you prefer to have the water drained to another location, please contact your installer who can arrange this for you. It is perfectly normal for the outdoor unit to produce condensation in heating mode and is not a unit fault.
Kyle Rafter
General Manager, Product & Strategy at Fujitsu General Australia
Kyle Rafter - General Manager, Product & Strategy at Fujitsu General ANZ
Kyle has over 16 years experience within the air conditioning industry. Since joining Fujitsu General in 2015, Kyle has driven innovation and growth, leveraging his expertise in commercial business development. Passionate about cutting-edge technology, Kyle is dedicated to advancing sustainable solutions in the air conditioning sector.