FAQs: Maintenance

If I move house can I take my split system heat pump / air conditioner with me?

It is possible to take a split system with you to a new home. However, the removal of the system must be done by a qualified refrigeration and air conditioning technician and must be done in accordance with the installation manual of the heat pump / air conditioner. The warranty is only valid for the first place the unit is installed, so please take this into consideration if you want to move your heat pump / air conditioner.

Search FAQs

submit a service request

Submit a support request

Lodge a support ticket and a Fujitsu General Assist team member will get back to you as soon as possible.

icon-mail-white Lodge a Ticket icon-phone-white Book a service call