FAQs: Product

How do I install a split system heat pump / air conditioner?

Only trained and licensed professionals can install a heat pump / air conditioner.

As with most professions, you need to be trained to do the job properly. This is why it is the law that all heat pump / air conditioning installers who handle refrigerants have the correct licence to do these jobs. By ensuring the installer you choose is properly licensed you can rest assured that they have met the licensing requirements of the Australian Refrigeration Council. 

To locate one of our trusted heat pump air conditioner installers visit our find a stockist page.

Search FAQs

submit a service request

Submit a support request

Lodge a support ticket and a Fujitsu General Assist team member will get back to you as soon as possible.

icon-mail-white Lodge a Ticket icon-phone-white Book a service call